CRM Executive

About Oraiyan Groups

Oraiyan Groups is a leading Real Estate Firm in Bengaluru specializing in legally verified Villa Plots. With an established reputation for Trust and Quality, we are market leaders in Plotted Development, delivering Premium Quality Plots to our valued customers. Our mission is to provide not just property, but complete Peace of Mind to our clients.

Position Overview

We are seeking a customer-focused CRM Executive to join our team in Bengaluru. This full-time, on-site role involves managing customer relationships, ensuring customer satisfaction, and providing comprehensive support throughout the customer journey in their real estate transactions.

Key Responsibilities

● Manage and nurture customer relationships with utmost care and professionalism, serving as the primary point of contact.

● Provide detailed project-specific information to customers, ensuring they are well-informed about their investments.

● Build and maintain strong relationships with customers to facilitate smooth payment collections, loan processing, documentation, registration, and cancellation processes.

● Maintain accurate and up-to-date records in the CRM software system.

● Handle customer inquiries, complaints, and requirements professionally during calls and site visits.

● Coordinate effectively with various departments including loan, legal, registration, and payments teams to ensure seamless customer service.

● Manage company registration processes, license renewals, and facilitate business requirements for legal consultation.

● Monitor and ensure high levels of customer satisfaction through proactive communication and support.

● Identify and escalate sensitive issues to senior management in a timely manner.

● Actively participate in company events and provide support to team initiatives.

● Prepare and submit comprehensive monthly reports on customer relationship activities.

Required Qualifications

● Bachelor's degree in Business Administration, Marketing, or related field.

● 1+years of experience in customer relationship management, preferably in the real estate sector.

● Strong understanding of CRM principles and practices.

● Proficiency in CRM software systems.

Essential Skills

● Excellent interpersonal and communication skills.

● Strong problem-solving abilities with a customer-first mindset.

● Superior organizational and time management capabilities.

● Proficiency in MS Office and CRM software.

● Ability to work independently and collaborate effectively within a team.

● Strong attention to detail and follow-up skills.

● Professional demeanor and high ethical standards.

What We Offer

● Competitive compensation package.

● Opportunity to work with a leading real estate firm in Bengaluru.

● Professional growth and development opportunities.

● Collaborative and dynamic work environment.

Location

● Bengaluru, Karnataka (On-site position) Interested candidates who meet the above criteria are encouraged to apply with their updated resume highlighting their relevant experience

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में 0 - 1 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस CRM Executive जाब के बारे में अधिक जानकारी

1. इस CRM Executive जाब के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार पोस्ट ग्रेजुएट होना चाहिए और उसके पास 0 - 1 वर्षो का अनुभव होना चाहिए।
2. मैं इस जाब की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹20000 - ₹25000 प्रति महीने के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह बैंगलोर में एक फुल टाइम जाब है।
3. इस CRM Executive जाब के लिए कितने कार्य दिवस हैं?
   Ans: इस CRM Executive जाब के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस CRM Executive जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस CRM Executive जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह CRM Executive जाब घर से किया जा सकता है?
   Ans: नहीं, यह जाब घर से ऑनलाइन नहीं किया जा सकता है।
6. इस CRM Executive जाब के लिए कितनी रिक्तियां हैं?
   Ans: ORAIYAN GROUPS में तत्काल CRM Executive के लिए 3 रिक्तियां हैं!
7. इस CRM Executive जाब के लिए कौन आवेदन कर सकता है?
   Ans: पुरुष और महिला दोनों उम्मीदवार इस सेल्स / बिज़नेस डेवलपमेंट जाब के लिए आवेदन कर सकते हैं।
8. इस CRM Executive जाब के लिए टाइमिंग क्या है?
   Ans: इस CRM Executive जाब में टाइमिंग 09:00 सुबह - 06:00 शाम है।