Team Leader – Key Responsibilities
Team Management: Supervise, guide, and motivate team members to achieve daily/weekly/monthly targets.
Task Allocation: Distribute work fairly and ensure timely completion of tasks.
Performance Monitoring: Track and review team performance, providing feedback and coaching when needed.
Problem Solving: Address challenges or escalations raised by team members and resolve issues effectively.
Training & Development: Identify skill gaps and support training initiatives to improve team capability.
Communication: Act as a bridge between management and the team, ensuring clear and timely communication.
Reporting: Prepare and share performance reports with higher management.
Quality Control: Ensure the team follows company standards, policies, and procedures.
Motivation & Engagement: Maintain team morale, encourage collaboration, and create a positive work environment.
Goal Achievement: Drive the team to meet organizational goals, KPIs, and deadlines.