Job Role: Store Partner
Location: Bangalore
We are seeking a dedicated and customer-oriented individual to join our team as a Store Partner at our Chai-based Quick Service Restaurant (QSR). As a Store Partner, you will play a crucial role in ensuring the smooth operation of the store, providing exceptional service to our customers, and contributing to the overall success of the establishment.
Key Responsibilities:
Customer Service:
· Greet customers warmly and assist them in making product selections.
· Provide product information, recommendations, and suggestive selling to enhance customer experience.
· Handle customer inquiries, concerns, and complaints in a professional and efficient manner.
· Ensure customer satisfaction by delivering high-quality service and resolving issues promptly.
Operational Support:
· Assist in the preparation of Chai-based beverages, ensuring adherence to recipes, quality standards, and presentation.
· Maintain cleanliness and organization of the store, including workstations, equipment, and dining areas.
· Follow proper food safety and sanitation procedures to uphold health and safety standards.
· Operate cash registers, handle transactions accurately, and process payments efficiently.
Team Collaboration:
· Work collaboratively with team members to achieve store targets and objectives.
· Foster a positive work environment by demonstrating teamwork, respect, and professionalism.
Compliance and Safety:
· Adhere to company policies, procedures, and standards at all times.
· Maintain compliance with health and safety regulations, including food handling and sanitation guidelines.
· Report any safety hazards, incidents, or maintenance issues to management promptly.
Qualifications:
· Education: Intermediate (2nd PUC) /Diploma course completion
· Strong interpersonal and communication skills.
· Ability to work effectively in a fast-paced environment.
· Excellent customer service skills with a friendly and approachable demeanor.
· Basic math skills for handling transactions at cash counter.
· Previous experience in the food service industry is preferred.
· Flexibility to work various shifts, including evenings, weekends, and holidays.
Work Hours:
Rotational shifts (Morning/Evening/Night)
6 days a week, weekly off on rotation