JOB DESCRIPTION OF SUPERVISOR
Shift punctuality and grooming of the parking team
· Shift briefing and important considerations
· Discipline and frisking
· Maintain full ground strength
· Ensure minimum queuing at entry, exit and central pay station
· Count cash, store, lock and handover at end of shift
· Prepare shift end reports
· Ensure SOPs are followed
· Track individual performance of cashiers and wardens
· Conduct locational training
· Conduct surprise audit checks
· Handle incidents (theft, accidents). Escalate if unresolved
· Provide customer service – punctures, direction
· Handle VIP entry and exit
· Liaison with mall operations manager
· Mandatory 4-wheeler (Car) driving license
Required Profile: Age 23 and above, Minimum 12th std pass (PUC) or graduate, having team management and team handling experience of minimum 03 yrs is a must have handled a team of 30+ people and more, computer savvy and well versed with MS Office, Email and Business communication Skills