Here's an opportunity to work for one of the most prestigious Tata Brand - Mia By Tanishq as a Trainee Retail Sales Officer. The trainee has to welcome the customer visiting the retail showroom, understand customer requirement and recommend Jewellery accordingly.
The trainee has to focus and achieve various Sale Metrics & Retail Metrics. The trainee has to take part in Customer engagement activities as also various Below the Line activities. The trainee has to participate in regular training sessions organized by Brand and implement this in their customer transaction.
The required candidate must have at least 1-2 years’ experience in Retail industry. The trainee must be pleasant, customer-centric and result oriented. The trainee must be fluent in Bengali and must be a good team player. Working in English & Hindi with good proficiency communication will be an added advantage.
Presenting and selling of products/services using excellent communication skills to existing and prospective customers.
Up-selling, Cross Selling to the potential customers.
Establish, develop and maintain positive business and customer relationships.
Coordinate sales effort with team members and other departments.
Reach out to customer leads through follow-ups.
Continuously improve through feedback
Handling and resolving customer problems and complaints to maximize satisfaction.
Analysis of the needs of existing/potential customers to meet their requirements.
Skills:
Good Learner
Excellent communication.
Product Knowledge
Good Customer Service
Excellent Customer Relationship
Languages:
Bengali, English and Hindi(preferred)