Welcome and assist walk-in customers with warmth and professionalism.
Understand customer needs and suggest appropriate jewellery items (gold, diamond, silver, platinum, etc.).
Demonstrate deep knowledge of product details, certifications, and pricing.
Build trust and long-term relationships with customers.
Achieve individual and store-level sales targets.
Maintain visual merchandising standards and stock displays.
Handle billing, invoicing, and after-sales service coordination.
Ensure security and safety protocols are followed within the store.
Maintain proper documentation and sales records.
Excellent communication and interpersonal skills
Confidence in selling high-value products
Knowledge of jewellery types, purity, and certifications (e.g., BIS Hallmark, IGI)
Strong customer service and relationship-building abilities
Polite, trustworthy, and presentable personality
Attention to detail and product knowledge
Proficiency in billing software & basic computer operations
Target-driven mindset with a positive attitude
Local language fluency + basic English skills