Key Responsibilities of an AffordPlan Financial Counselor:
Patient Financial Guidance:
Explain treatment costs, payment plans, and financial assistance options to patients.
Financial Planning:
Help patients develop budgets, understand their financial situation, and make informed decisions about their healthcare spending.
Billing and Payment Resolution:
Assist with billing inquiries, resolve discrepancies, and negotiate payment plans.
Collaboration:
Work with clinical staff, billing departments, and insurance specialists to address patient financial concerns.
Compliance:
Maintain accurate records and adhere to established financial policies and procedures.
Patient Advocacy:
Act as a resource for patients, providing support and guidance to navigate the financial aspects of their healthcare journey.
Education:
Educate patients on insurance coverage, financial assistance programs, and other relevant resources.