ज्वेलरी सेल्समैन

Job Title: Counter Sales Executive / Jewellery Sales Associate

Company: Tribhovandas Bhimji Zaveri (TBZ - The Original)

Location: Udaipur

Job Type: Full-time

Job Summary: The Counter Sales Executive at TBZ will be the primary point of contact for customers visiting our showroom. This role requires a passionate, customer-focused individual with a strong understanding of jewelry and sales techniques. The ideal candidate will be responsible for providing an exceptional shopping experience, guiding customers through their purchase journey, and contributing to the achievement of sales targets.

Key Responsibilities:

• Customer Engagement & Sales:

  • Warmly greet and welcome customers entering the showroom.

  • Understand customer needs, preferences, and occasions to recommend suitable jewelry pieces (gold, diamond, precious stones, etc.).

  • Provide detailed and accurate information about products, including pricing, materials (carat, purity, cut, clarity, color), craftsmanship, features, and care instructions.

  • Effectively demonstrate jewelry pieces, highlighting their unique attributes and value.

  • Utilize up-selling and cross-selling techniques to maximize sales while ensuring customer satisfaction.

  • Achieve individual and team sales targets consistently.

  • Process sales transactions accurately and efficiently using POS systems, handling cash, credit card payments, and managing refunds as per company policy.

  • Maintain customer data for future reference and follow-up.

• Product Knowledge & Merchandising:

  • Maintain an in-depth knowledge of TBZ's product catalog, new arrivals, and ongoing promotions.

  • Stay updated on the latest jewelry trends, industry developments, and competitor activities.

  • Ensure proper and aesthetically appealing display of stock on counters and in showcases.

  • Assist with maintaining the showroom's visual appeal, cleanliness, and organization.

  • Assist in regular inventory counts and maintain accurate stock records, reporting discrepancies to management.

• Customer Service & Relationship Building:

  • Provide professional and high-quality customer service to ensure customer satisfaction at all times.

  • Address and resolve customer inquiries, complaints, and issues promptly and effectively, escalating when necessary.

  • Build and maintain strong, lasting relationships with customers, encouraging repeat business and referrals.

  • Follow up with customers for feedback and potential future sales opportunities.

• Operational Excellence:

  • Adhere to all company policies, procedures, and guidelines, including security protocols for high-value merchandise.

  • Report any issues, accidents, or complaints to showroom management.

  • Contribute to maintaining a safe, clean, and tidy workplace.

  • Assist with opening and closing procedures of the showroom as required.

Qualifications:

• High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.

• Proven work experience (minimum 1-3 years) in retail sales, preferably in the jewelry or luxury goods industry.

• Genuine interest in jewelry, fashion, and an understanding of precious metals and gemstones.

• Proficiency in using Microsoft Office Tools and retail software/POS systems.

Skills & Competencies:

• Exceptional Customer Service Skills: Ability to provide a memorable and positive shopping experience.

• Strong Communication & Interpersonal Skills: Excellent verbal and non-verbal communication, active listening, and the ability to build rapport with diverse customers.

• Sales Acumen: Proven ability to understand customer needs, present products effectively, negotiate, and close sales.

• Product Knowledge: In-depth understanding of jewelry, including materials, craftsmanship, and current trends.

• Attention to Detail: Meticulous in handling products, transactions, and maintaining displays.

• Problem-Solving Skills: Ability to identify issues and provide quick and adequate solutions.

• Team Player: Ability to work collaboratively with colleagues to achieve common goals.

• Professional Demeanor: Presentable, polite, and enthusiastic with a positive attitude.

• Reliability & Accountability: Punctual, responsible, and committed to achieving targets.

• Flexibility: Ability to work flexible hours, including weekends and holidays, as per retail requirements.

• इस फुल टाइम रिटेल/ काउंटर सेल्स Job में 1 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस ज्वेलरी सेल्समैन Job के बारे में अधिक जानकारी

1. इस ज्वेलरी सेल्समैन Job के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार 12वीं पास होना चाहिए और उसके पास 1 - 6+ वर्षो का अनुभव होना चाहिए।
2. मैं इस Job की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹15000 - ₹35000 प्रति महीने + इन्सेन्टिव के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह उदयपुर में एक फुल टाइम Job है।
3. इस ज्वेलरी सेल्समैन Job के लिए कितने कार्य दिवस हैं?
   Ans: इस ज्वेलरी सेल्समैन Job के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस ज्वेलरी सेल्समैन Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस ज्वेलरी सेल्समैन Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह ज्वेलरी सेल्समैन Job घर से किया जा सकता है?
   Ans: नहीं, यह Job घर से ऑनलाइन नहीं किया जा सकता है।
6. इस ज्वेलरी सेल्समैन Job के लिए कितनी रिक्तियां हैं?
   Ans: TRIBHOVANDAS BHIMJI ZAVERI LIMITED में तत्काल ज्वेलरी सेल्समैन के लिए 5 रिक्तियां हैं!
7. इस ज्वेलरी सेल्समैन Job के लिए कौन आवेदन कर सकता है?
   Ans: पुरुष और महिला दोनों उम्मीदवार इस रिटेल/ काउंटर सेल्स Job के लिए आवेदन कर सकते हैं।
8. इस ज्वेलरी सेल्समैन Job के लिए टाइमिंग क्या है?
   Ans: इस ज्वेलरी सेल्समैन Job में टाइमिंग 10:30 AM - 08:30 PM है।