Job Requirements & Responsibilities:
· Smart, fluent in English, and highly knowledgeable about diamond jewellery quality.
· Answering phone queries and providing excellent customer care service.
· Taking orders and processing transactions accurately.
· Building rapport with customers to understand their preferences and needs.
· Assisting customers in selecting jewellery pieces that suit their style and budget.
· Minimum 4–5 years of experience in the jewellery industry.
· Exceptional patience and politeness when dealing with customers.
· Proven track record of meeting and exceeding sales targets.
· Excellent communication and negotiation skills.
· Ability to multitask and prioritize tasks effectively.
· Familiarity with basic computer skills.
· A passion for jewellery and a willingness to continuously learn and stay updated on industry trends.
Additional Requirements:
· Actively involved in outdoor sales activities, including travel across various cities and states in India.
· Generating new business opportunities through B2B channels, including retailers, wholesalers, and showroom chains.
· Developing and maintaining strong business relationships with clients across different regions.
· Understanding the unique preferences and demands of clients in various regional markets.
· Organizing and attending jewellery exhibitions, trade shows, and sales meetings in different parts of India.
· Presenting jewellery collections professionally to B2B clients and effectively closing high-value deals.
· Following up with potential clients and ensuring timely order execution and after-sales support.
Creating region-specific sales strategies and reporting on market trends and competitor activity.