We are seeking a Retail Sales Representative to provide excellent customer service and meet our business's sales quotas. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer needs, present and answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Responsibilities
Greet and direct customers
Provide accurate information (e.g. product features, pricing, and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Stay up-to-date with new products/services
Requirements and skills
Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
Understanding of the retail sales process, and knowledge of inventory stocking procedures
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Minimum 12th or graduation should be required
Job Type: Full-time
Benefits:
Provident Fund
Experience:
Retail sales: 2 years (Required)
total work: 1 year (Preferred)
Language:
English (Required)
Work Location: In person