Key Responsibilities:
Facility Management:
Overseeing the cleanliness, safety, and optimal functionality of the club's facilities, including coordination with maintenance staff for repairs.
Event Coordination:
Managing and coordinating events, meetings, parties, and recreational activities, collaborating with event organizers.
Member Services:
Interacting with club members, addressing their needs and concerns, and maintaining high standards of service.
Staff Supervision:
Supervise facility staff, including janitorial, security, and maintenance teams.
Budget Management:
Developing and managing the facility budget, including cost forecasting and expense control.
Vendor Management:
Collaborating with vendors and service providers, negotiating contracts, and managing relationships.
Health and Safety Compliance:
Ensuring compliance with health and safety regulations and conducting safety inspections.
Communication:
Facilitating communication between members, staff, and management, and addressing member inquiries and concerns.
Marketing and Promotion:
(Optional) Promoting the club to attract new members and implementing retention strategies.
Additional Responsibilities:
Policy and Procedure Development: Developing and implementing operational policies and procedures.
Compliance: Ensuring compliance with relevant laws, regulations, and club policies.
Training: Conducting regular staff meetings and training sessions.
Performance Monitoring: Regularly evaluating club operations, identifying areas for improvement, and implementing corrective measures.