Brand: Zostie Hostels
Location: Greater Noida
Employment Type: Full-time | On-site Stay Preferred
Industry: Hospitality / Hostel Management
Zostie is a youth-centric hostel brand that offers budget-friendly, community-driven stays for backpackers, digital nomads, and solo travelers. We focus on safety, cleanliness, and creating a vibrant travel experience.
The Receptionist cum Warden is responsible for managing front desk operations and ensuring the overall safety, comfort, and discipline of hostel guests. This is a dual-role that requires someone who is hospitable yet responsible, and can stay on-site if required.
Handle guest check-ins and check-outs smoothly.
Manage reservations via online and walk-in platforms.
Respond to guest queries in-person, via phone, and email.
Maintain guest records and daily reports.
Provide local travel info, promote hostel events & experiences.
Ensure rules, safety, and cleanliness standards are followed.
Handle emergency situations calmly and effectively.
Supervise guest behavior, especially during night hours.
Coordinate with housekeeping and security teams.
Stay on-site (if required) for night duty and hostel supervision.
Male or Female candidates, preferably 22–30 years old.
Prior experience in hospitality, hostels, or student housing is a plus.
Basic in English and local language(s).
Good interpersonal and conflict-resolution skills.
Basic computer skills (emails, Excel, booking systems).
Willing to stay on premises (if accommodation provided).
Free food & stay (for live-in positions).
Friendly, inclusive work culture.
Growth opportunities within the Zostie network.
Chance to work in a travel & community-focused environment.