Job Summary:
The Receptionist is responsible for providing a first point of contact for visitors and callers, ensuring an efficient and welcoming office environment, and performing administrative tasks to support daily operations.
Key Responsibilities:
• Visitor Management: Greet and assist visitors, answer questions, and direct them to the appropriate personnel.
• Communication: Answer, screen, and forward incoming phone calls to appropriate staff members, and manage incoming and outgoing mail.
• Administrative Support: Maintain calendars, schedule appointments, manage meeting rooms, and assist with various clerical duties such as data entry, filing, and ordering office supplies.
• Office Upkeep: Maintain a clean, tidy, and professional reception area.
• Other Duties: Provide general administrative assistance to other departments as needed.
Required Skills & Qualifications
• Communication Skills: Strong verbal and written communication abilities.
• Customer Service: Excellent customer service skills and the ability to remain calm under pressure.
• Organization: High degree of organization and the ability to multitask effectively.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professionalism: A friendly, professional attitude and appearance.
• Education: High school diploma or equivalent.
Work Environment:
Typically works in an office setting, often at a public-facing desk.