Greet and Welcome Visitors: Warmly welcome and assist visitors and clients as they arrive at the office. Always maintain a friendly and professional demeanour.
Answer and Direct Phone Calls: Manage incoming phone calls, answer inquiries, and direct calls to the appropriate personnel. Take accurate messages and relay them promptly.
Maintain MIS of all the activities and timely submission to the management
Handle the processing of all orders with accuracy and timeliness
Respond to complaints from customers and give after-sales support when requested
Inform clients of unforeseen delays or problems.
telephonic client communication is an added advantage.
Assist in Admin/Service/Sales & Marketing team in general admin duties as assigned.