A receptionist is responsible for welcoming guests, managing front-desk operations, and providing administrative support to ensure smooth daily functioning. They maintain a professional and friendly environment and represent the company’s image.
Greet and welcome visitors in a polite and friendly manner
Answer and direct phone calls using a multi-line phone system
Manage reception area, keeping it clean, organized, and presentable
Handle incoming and outgoing mail, packages, and deliveries
Schedule appointments and meetings
Maintain visitor logs and provide access badges
Assist with basic office tasks, such as filing, data entry, scanning, and copying
Provide information to clients, employees, and the public
Coordinate with other departments as needed
Strong verbal and written communication skills
Professional appearance and demeanor
Customer service orientation
Ability to multitask and stay organized
Basic computer skills (email, scheduling software, word processing)
Problem-solving and patience
High school diploma or equivalent (often required)