Key Responsibilities
Visitor Management:
Greet visitors and clients professionally, direct them to the correct individuals or departments, and maintain a tidy reception area.
Communication:
Answer, screen, and forward incoming phone calls, and provide basic information to callers and visitors.
Administrative Support:
Handle administrative tasks such as scheduling appointments and meetings, filing, photocopying, and managing mail and deliveries.
Office Organization:
Maintain the reception area's cleanliness and organization, ensuring all necessary supplies and materials are available.
Security:
Follow security procedures by monitoring visitor logs and issuing access badges.
Essential Skills
Communication:
Strong verbal and written communication skills are essential for interacting with clients, vendors, and colleagues.
Organization & Multitasking:
The ability to manage multiple tasks, prioritize effectively, and stay organized is crucial for success in this role.
Customer Service:
A friendly and courteous demeanor is important for creating a positive experience for visitors and clients.