Receptionist
Department: Administrative
Reports To: Office Manager
Key Responsibilities:
Front Desk Management:
Greet and direct visitors, maintain a clean and organized reception area, manage visitor logs, and ensure a welcoming atmosphere.
Phone Management:
Answer and direct phone calls, take messages, and provide accurate information to callers.
Appointment Scheduling:
Manage appointment calendars, confirm appointments, and assist with scheduling meetings.
Administrative Support:
Handle incoming and outgoing calls/mails, assist with filing and data entry.
Office Maintenance:
Monitor and order office supplies, maintain a clean and organized office environment.
Customer Service:
Provide excellent customer service to all visitors and clients, addressing their needs and concerns with professionalism and courtesy.
Required Skills and Qualifications:
Excellent Communication Skills: Ability to communicate clearly and professionally, both verbally and in writing.
Strong Organizational Skills: Ability to manage time effectively, prioritize tasks, and maintain a organized and efficient workspace.
Proficiency in Microsoft Office Suite:Experience with Word, Excel, and Outlook is essential.(preferable)
Customer Service Skills: Ability to provide friendly and helpful service to visitors and clients.
Multitasking and Prioritization: Ability to handle multiple tasks simultaneously and prioritize tasks effectively.
Problem-Solving Skills: Ability to identify and resolve issues in a timely and effective manner.
Experience in a similar role: Preferred.
High School Diploma or Equivalent(12th/Graduates):Required.
Languages known: English,Hindi & Marathi