1. Greet and attend to walk-in customers and Clients at the reception.
2. Handle incoming phone calls and emails professionally.
3. Route customer queries to the appropriate departments/personnel promptly.
4. Professionally handling emails, New inquiries, contractor communications, and other administrative correspondence.
5. Follow-up PO,RDC,DC (Delivery Challen) All kind of Payments & Field Services co- coordinating
6. Preparing and presenting daily reports for meetings, including updates on POs, RDCs, DC-only cases, payments, and attendance
7. Maintaining and updating records for attendance, couriers, and daily RDC, DC, and payment file entries.
8. Managing courier and porter services on a daily basis.
9. Support HR with attendance, joining formalities, and staff coordination.
10. Monitoring RDC (Returnable Services Standby part/ material) cases, with follow-ups and coordination on held materials
11. Coordinating with the concerned teams to update and track material status.
Skills & Competencies Required:
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Basic knowledge of data entry and office administration.
Customer service orientation.
· Familiarity with Tally for any accounting tool
· Ability to handle confidential data with integrity
Preferred Qualifications:
· Bachelor’s degree in Commerce / Business Administration
· 1–3 years of experience in Admin + Accounts support
· Familiarity with office equipment and basic compliance rules
· CTC 2,40,000 – 3,60,000 P.A