Job description:
We are seeking a dedicated and efficient Receptionist to join our healthcare facility.
The ideal candidate will play a crucial role in ensuring smooth operations by handling
various front desk responsibilities. This includes addressing customer inquiries,
scheduling appointments, collecting patient feedback, providing health insurance
recommendations, and offering guidance on diagnoses.
Responsibilities:
1. Customer Service:
- Addressing and resolving customer queries in a professional and courteous
manner.
- Assisting patients with appointment scheduling and maintaining their availability
records.
2. Appointment Management:
- Efficiently coordinating and fixing appointments for doctors based on patient
preferences and availability.
3. Feedback Collection:
- Soliciting feedback from patients to continuously improve the quality of services
provided.
4. Health Insurance Recommendation:
- Offering guidance and recommendations on suitable health insurance options to
patients.
5. Diagnosis Guidance:
- Providing basic information and guidance to patients regarding their diagnoses and
treatments.
Job Location: Kandivali West
Job Timings:
- For males: 10:30 pm. to 7:00 am.
- For females:
- Morning Shift: 6:30 am. to 3:00 pm.
- General Shift: 10:30 am to 7:00 pm
- Evening Shift: 2:00 pm. to 10:30 pm.
Qualifications:
12th Preferred
- Excellent communication and interpersonal skills.
- Strong organizational abilities.
- Knowledge of basic medical terminology is a plus.
- Previous experience in a similar role is preferred
Salary:-18k to 22k in-hand (24 CTC)
Interested candidates can share their resume to recruiter29@watchyourhealth.com or Whatsapp to 7400195068
Job Type: Full Time
Work Location: In person