A front office person plays a vital role as the first point of contact in an organization, handling a wide range of administrative and customer service tasks. Their responsibilities include greeting and directing visitors, managing phone calls, handling inquiries, scheduling appointments, and maintaining records. They also coordinate communication between departments, ensure the reception area is presentable, and support day-to-day operations with tasks like filing, data entry, and mail distribution. A front office executive must possess excellent communication, organizational, and multitasking skills to ensure smooth and professional front-desk operations, contributing to the overall efficiency and image of the organization.