We are looking for a Front Desk Receptionist to join our team Hemant Shah & Associates LLP. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks.
Roles and Responsibilities
· Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
· Greet and welcome Clients
· Answer questions and address complaints
· Answer all incoming calls and redirect them or keep messages
· Receive letters, packages etc. and distribute them
· Prepare outgoing mail by drafting correspondence, securing parcels etc.
· Check, sort and forward emails
· Monitor office supplies and place orders when necessary
· Keep updated inward and outward records and files
· Monitor office expenses and costs
· Take up other duties as assigned (travel arrangements, schedules etc.)
Desired Candidate Profile
· Proven experience as front desk representative.
· Familiarity with office machines (e.g. scanner, printer etc.)
· Knowledge of office management and basic bookkeeping
· Proficient in English, Hindi & Marathi (oral and written)
· Excellent knowledge of MS Office (especially Excel and Word)
· Strong communication and people skills
· Good organizational and multi-tasking abilities
· Problem-solving skills
· Customer service orientation