Job Title: Front Desk Receptionist – Villa
Location: Alappuzha, Kerala
Salary: ₹15,000 – ₹20,000 per month (Based on experience)
Job Type: Full-Time
About the Role:
We are seeking a well-presented, courteous, and professional Front Desk Receptionist to join our team. As the first point of contact for guests, you will play a key role in creating a positive first impression and ensuring a smooth check-in and check-out process.
Key Responsibilities:
Greet and welcome guests with a warm and friendly attitude
Handle guest check-in and check-out procedures efficiently
Answer phone calls, respond to guest inquiries, and manage reservations
Provide information about the hotel, local attractions, and services
Maintain records of bookings and payments
Coordinate with housekeeping and other departments to ensure guest satisfaction
Handle guest complaints or issues professionally and promptly
Requirements:
Prior experience in a front desk or customer service role preferred
Good communication skills in English
Basic computer skills
Willingness to work in shifts, including weekends and holidays
Salary: ₹15,000 – ₹20,000/month depending on experience
How to Apply:
Interested candidates can send their updated resume to 8619500377