To serve as the first point of contact for visitors and clients by providing exceptional customer service, managing front desk operations efficiently, and supporting administrative tasks to ensure smooth day-to-day functioning of the office.
Key Responsibilities (State the primary duties and tasks of the position)
Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and forward incoming calls efficiently.
Maintain the reception area, ensuring it is always tidy and presentable.
Manage appointment scheduling and maintain visitor logs.
Handle basic inquiries and provide accurate information regarding the organization.
Receive, sort, and distribute daily mail and deliveries.
Coordinate with internal departments to assist visitors and staff as needed.
Monitor and manage office supplies related to front desk needs.
Ensure compliance with security procedures and visitor policies.
Perform basic administrative and clerical duties such as filing, scanning, and data entry.