Location: Ground Zero Sports Facility, Ludhiana
Employment Type: Full-time, Long-term
Shift Timing: 4:00 PM to 12:00 AM
Salary Range: ₹25,000 – ₹35,000/month
Role Overview:
We're looking for a sports enthusiast with strong people skills to run our turf facility end-to-end. You'll be the face of Ground Zero during peak hours, managing operations, staff, bookings, and customer experience. This is a leadership role for someone who wants to grow with a sports-tech brand.
Key Responsibilities:
Oversee daily facility operations during evening and night hours (turf maintenance, lighting, equipment checks)
Manage support staff (cleaners, security, groundskeepers) and ensure disciplined execution
Handle walk-in customers, bookings, complaints, and feedback with professionalism
Coordinate with the backend team for booking confirmations, payments, and scheduling
Ensure safety protocols, cleanliness standards, and equipment upkeep
Drive customer engagement through casual conversations, league promotions, and community building
Report daily updates (attendance, issues, maintenance needs) to management
Support marketing initiatives (on-ground activations, social media content, league events)
What We're Looking For:
Background in sports (football, cricket, athletics, or any competitive sport preferred)
1–3 years of experience in sports facility management, gym management, or customer-facing roles
Strong communication skills in Hindi, Punjabi, and English
Ability to handle teams, resolve conflicts, and manage operations independently
Punctual, responsible, and professional attitude
Basic understanding of turf sports and facility requirements
Comfortable with night shifts and weekend availability