Responsibilities:
1. Customer Service:
- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.
2. Appointment Management:
- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
3. Feedback Collection:
- Soliciting feedback from patients to continuously improve the quality of services provided.
4. Health Insurance Recommendation:
- Offering guidance and recommendations on suitable health insurance options to patients.
5. Diagnosis Guidance:
- Providing basic information and guidance to patients regarding their diagnoses and treatments.
Job Location: Kandivali.
Job Timings:
- For males: 10:30 p.m. to 7:00 a.m.
- For females:
- Morning Shift: 6:30 a.m. to 3:00 p.m.
- General Shift: 9:30 am to 6:30 pm
- Evening Shift: 2:30 p.m. to 10:30 p.m.
Qualifications:
12th Preffered
- Excellent communication and interpersonal skills.
- Strong organizational abilities.
- Knowledge of basic medical terminology is a plus.
- Previous experience in a similar role is preferred