Job Title: Service Engineer
📍 Location: Bhayander | 🕒 Full-time | 📅 Mon–Sat
Department: Technical | Reports To: Operations Manager / Director
Job Summary:
We are hiring a Service Engineer to handle installation, training, maintenance, and support for MRP printers and packaging machines. The role involves on-site visits, troubleshooting, and ensuring smooth customer operations from pre-sales demos to post-sales service.
Key Responsibilities:
Install and set up machines at customer sites, provide training.
Troubleshoot and resolve technical issues (on-site/remote).
Conduct machine demonstrations with the Sales team.
Perform preventive maintenance and repairs.
Maintain service records, reports, and customer feedback.
Coordinate with Sales & Logistics for smooth installations.
Requirements:
ITI/Diploma/Degree in Electronics, Electrical, Mechanical (or related).
1–3 years of experience in machine installation/technical support (printing/packaging preferred).
Strong hands-on problem-solving skills.
Basic knowledge of electrical & mechanical tools and safety.
Willingness to travel for customer site visits.
Good communication skills & basic computer knowledge.