Company Name: Cars24 Services Private Limited
Job Title: Technical Retail Associate
Location: Whitefield
Job Type: Full-time
We are looking for a motivated and technically skilled Technical Retail Associate to join our Cars24 team. The role involves interacting with walk-in customers, conducting vehicle inspections, providing accurate technical evaluations, and assisting customers in completing the car-selling process. The ideal candidate should have a strong technical background in automobiles, good communication skills, and the ability to build trust with customers.
Greet and assist walk-in customers at the retail branch.
Conduct detailed inspections of vehicles, including mechanical, electrical, and body assessments.
Identify accidental damage, replacement parts, and technical issues.
Explain the car evaluation process to customers and resolve their queries.
Collaborate with pricing and sales teams for fair deal closure.
Maintain accurate records of vehicle evaluations and customer details.
Achieve sales and customer satisfaction targets.
Ensure compliance with company policies and safety standards.
ITI/Diploma/Bachelor’s in Automobile/Mechanical Engineering or related field.
1–5 years of experience in automobile inspection, retail sales, or customer service.
Strong technical knowledge of cars and their components.
Good communication and interpersonal skills (local language + Hindi/English).
Proficiency in MS Office/Google Sheets for basic reporting.
Valid Driving License (ability to drive both manual and automatic cars preferred).
Experience in automobile dealerships, workshops, or inspection agencies.
Knowledge of car market trends and pricing.
Strong negotiation and persuasion skills.
Note: immediate joiners