📌 Job Title: E-Commerce Manager
Location: Bindal House, Kumbharia, Surat Kadodara Road,
Surat – 395010, Gujarat, India
Working Hours: 10:00 AM – 7:00 PM
We are seeking an experienced E-commerce Manager to oversee marketplace operations, coordinate with account managers, supervise the e-commerce team, and drive overall sales performance across online platforms.
Coordinate with marketplace account managers (Myntra, Amazon, Flipkart, etc.) for planning promotions, discounts, and campaigns.
Supervise and guide e-commerce executives to ensure smooth day-to-day operations.
Oversee listings, inventory updates, discount configurations, returns, and claim handling.
Monitor daily, weekly, and monthly sales performance to achieve revenue targets.
Ensure catalogue accuracy, listing compliance, and healthy marketplace metrics.
Analyze data, dashboards, and competitor activity to identify growth opportunities.
Work closely with internal teams such as inventory, dispatch, and accounts.
Handle escalations and coordinate resolutions with marketplaces.
Prepare and review Excel-based reports, performance dashboards, and operational summaries.
Develop strategies to improve visibility, conversions, ratings, and platform performance.
Strong understanding of online marketplaces, especially Myntra.
Excellent coordination skills with external account managers.
Advanced Excel proficiency (VLOOKUP, Pivot Table, Data Analysis).
Strong communication, leadership, and problem-solving abilities.
Knowledge of promotions, opt-ins, discounts, claims, and marketplace analytics.
3–6 years of experience in E-commerce operations or marketplace management.