Marketplace Management
Handle daily operations on platforms like Flipkart, Amazon, Meesho, Jiomart, etc.
Listing products, creating catalogs, and managing inventory
Ensure pricing, stock, and content accuracy across all listings
Order & Returns Handling
Monitor and process orders, returns, and refunds promptly
Coordinate with warehouse or vendors for timely dispatch
Product Listing & Optimization
Write SEO-friendly product titles, descriptions, and keywords
Optimize images and content to increase visibility and ranking
Campaigns & Promotions
Plan and execute deals, offers, and festive promotions
Coordinate with marketplace account managers for campaigns
Account Health & Compliance
Track performance metrics: returns, ratings, SLA, etc.
Resolve seller penalties, late dispatches, or suspensions
Ensure compliance with platform policies
Reports & Analysis
Analyze sales, returns, inventory movement & pricing trends
Generate daily/weekly reports to support decision-making
Customer Interaction (if applicable)
Respond to buyer queries and feedback professionally
Manage ratings and reviews
Knowledge of Flipkart Seller Hub, Amazon Seller Central, and Meesho Supplier Panel
Strong understanding of eCommerce operations & policies
Catalog creation & bulk uploads
Data handling in Excel/Google Sheets
Strong communication & coordination skills
Ability to handle pressure and multitask