• Perform testing of raw materials, in-process, and finished cables/wires.
• Operate, monitor, and maintain HV & CR quality testing equipment.
• Schedule, calibrate, and validate QC instruments.
• Prepare and review test reports, quality certificates, and technical documents.
• Ensure adherence to ISO, CabPro, and other quality standards.
• Handle customer complaints, quality queries, and audits.
• Provide technical support and solutions to customers.
• Conduct customer visits for inspections, approvals, and feedback.
• Coordinate with the Sales team to address customer requirements.
• Train and mentor junior QC staff on testing & communication skills.
• Assist in SOP development and compliance monitoring.
• Contribute to continuous improvement, RCA (Root Cause Analysis), and CAPA (Corrective and Preventive Action) reports.
• Present QC performance in management meetings (DOM/WOM/MOM/YOM).