Plan, schedule, and coordinate the dispatch of goods as per delivery timelines.
Prepare and maintain dispatch schedules to ensure on-time deliveries.
Assign delivery orders to drivers or transporters based on route planning.
Communicate with drivers, transporters, and warehouse staff to manage dispatch activities.
Coordinate with the sales, operations, and warehouse teams to ensure proper delivery.
Handle customer queries related to shipment status and delivery timelines.
Prepare dispatch documents, invoices, and delivery challans.
Maintain accurate records of dispatched goods, delivery status, and pending orders.
Update ERP or tracking systems with dispatch details and status reports.
Track shipments and ensure deliveries are made within committed timelines.
Handle delays, route changes, or delivery issues effectively.
Monitor transport costs and optimize dispatch efficiency.
Ensure proper packaging, labeling, and handling of goods as per company and statutory guidelines.
Adhere to company policies, safety rules, and regulatory compliance related to transportation.