Key Responsibilities:
1) Inventory Management:
Monitor and maintain stock levels of parts and components. Ensure accurate records of inventory using software systems.
2) Order Processing:
Assist in processing orders for parts from customers or repair shops. This includes receiving orders,
checking stock availability and preparing shipments.
3) Customer Service:
Provide support to customers and technicians by answering inquiries about parts availability, specifications, and pricing. Assist in resolving any issues related to parts.
4) Receiving and Inspection:
Receive shipments of parts, inspect for quality and accuracy, and ensure proper documentation. Report discrepancies or damages to management.
5) Sales Support:
Assist in promoting parts and accessories to customers, helping to drive sales and meet targets.
6) Record Keeping:
Maintain accurate records of parts transactions, sales, and inventory levels. Prepare reports as needed.
7) Collaboration:
Work closely with service technicians, sales teams, and suppliers to ensure timely availability of parts for repairs and maintenance.
8) Safety Compliance:
Follow safety protocols for handling parts and maintaining the storage area, ensuring a safe work environment.
9) Continuous Learning:
Stay updated on new products, industry trends, and technological advancements related to commercial vehicle parts.
10) Inter Branch Transfer:
To pickup/deliver the parts requirement related to inter branch transfers as accordingly.
Core Competencies:
1) Result Oriented
2) Analytical and Business Acumen
3) Team Co-ordination.
4) Customer Engagement