We are looking for a Technical Assistant to join our team to resolve hardware & network issues and maintain overall IT infrastructure. This role offers an in-hand salary of ₹20000 - ₹42000 and a chance to work in a technology-driven environment.
Key Responsibilities:
Set up and maintain computer systems, networks and hardware
Diagnose and fix hardware/software issues
Monitor network performance and resolve connectivity problems
Install and configure operating systems and security tools
Maintain documentation for IT procedures and system updates
Handling Ticketing Tools
Resolving Technical Queries Of International Clients Over Voice / Chat / Email.
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 5 years of experience in International BPO. Hands-on knowledge of operating systems, routers, LAN/WAN and diagnostic tools is essential.