Job Description -
Manage an effective IT Network & Hardware system. Support Day to Day operation HO, all Dialysis centers & Other sites. Daily check list to be maintain -
1) Servers up/down time.
2) Internet link up time.
3) Mailing service, outlook & Ms Office 365
4) CCTV setup, wiring, configuration, online, offline & Cloud Storage.
5) Network up/down time. - Backups onsite & off site. Backups of applications on weekly basis & support, up and running activities.
Key Responsibilities
- Responsible for maintaining the company's IT network, Printers, & security systems
- Responsible for investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.
- Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk.
- Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party after 48 hours.
- Conduct training for new users. Support to the Team member. Follow IT Process & SOP's.
- Keep CCTV working/online. Communication with vendors for IT Purchase.
- Third Party Application Support for Hardware & Networking Technical Installation & Configuration of Router & Switch, Active directory, DNS, DHCP, Wireless connection. Network Protocol
– TCP/IP, FTP, POP3, SMTP, IMAP. Knowledge of Windows installation, troubleshoot, settings & Security Policy.
CCTV Camera & DVR installation, Configuration & Maintenance of the devices. Experience 3 to 5 Years