Skills and Qualifications:
Technical Knowledge: Understanding of vehicle systems, technical aspects of the product, and repair procedures.
Communication Skills: Excellent verbal and written communication skills to interact with various stakeholders.
Analytical Skills: Ability to analyze data, identify trends, and propose solutions.
Problem-Solving Skills: Ability to resolve warranty-related issues and complaints efficiently.
Organizational Skills: Ability to manage multiple tasks, prioritize work, and maintain accurate records.
Experience: Prior experience in warranty management, preferably within the relevant industry.
Leadership Skills: Ability to lead and motivate a team.