JOB DESCRIPTION – Network Engineer
Company: SG Bajrang Logistics Pvt. Ltd.
Location: Dilshad Garden, Delhi
Position Overview:
We are looking for a skilled Network Engineer who will be responsible for managing and maintaining our company’s dialer systems, routers, and CRM connectivity to ensure smooth operations for the entire team.
Key Responsibilities:
Manage, monitor, and troubleshoot dialer systems used by the telecalling team.
Configure and maintain routers, firewalls, and network devices for stable and secure connectivity.
Ensure seamless CRM integration, uptime, and performance for all users.
Diagnose and resolve network issues, downtime, and performance bottlenecks.
Coordinate with internal teams and external vendors for system upgrades and issue resolutions.
Maintain documentation of network configurations, setups, and changes.
Implement best practices for network security and data protection.
Provide technical support to staff related to network and CRM access issues.
Requirements:
Proven experience as a Network Engineer or similar role.
Knowledge of dialer setup/management (e.g., VICIdial or similar).
Strong understanding of routers, switches, LAN/WAN setup, and network protocols.
Experience handling CRM connectivity, APIs, or system integrations (preferred).
Good problem-solving skills and ability to work under pressure.
Qualification in Computer Science, IT, Networking, or relevant field.
Work Location: Dilshad Garden
Company: SG Bajrang Logistics Pvt. Ltd.