A Network Support Engineer (IP/Ethernet) is responsible for maintaining, troubleshooting, and optimizing an organization's network infrastructure, with a primary focus on IP-based networks and Ethernet technologies. This role involves a combination of technical expertise in network hardware and software, problem-solving skills, and the ability to work both independently and collaboratively
Skills Needed:
Technical Proficiency: Strong understanding of networking concepts, protocols (TCP/IP, DNS, DHCP), and technologies (Ethernet, VLANs, VPNs).
Experience with Network Equipment: Hands-on experience with routers, switches, firewalls, and other network devices from vendors like Cisco, Juniper, or others.
Troubleshooting and Problem-Solving: Ability to diagnose and resolve complex network issues using various tools and techniques.
Security Awareness: Knowledge of network security principles and best practices, including firewalls, intrusion detection, and security protocols.
Communication and Interpersonal Skills: Ability to effectively communicate technical information to both technical and non-technical audiences, and collaborate with diverse teams.