Hardware & IT Support
Install, configure, and troubleshoot desktops, laptops, printers, and other IT hardware.
Perform routine maintenance and upgrades of systems.
Diagnose and resolve hardware/software issues.
Networking
Configure and maintain LAN/WAN, routers, switches, and firewalls.
Monitor network performance and ensure connectivity across departments.
Provide support for internet, VPN, and server-related issues.
CCTV & Surveillance
Install, configure, and maintain CCTV cameras, DVR/NVR systems.
Monitor and troubleshoot surveillance equipment.
Ensure proper recording, storage, and backup of CCTV footage.
Documentation & Reporting
Maintain logs of IT support requests and resolutions.
Prepare reports on system/network uptime and CCTV performance.
Assist in vendor coordination for hardware and surveillance equipment.