Designation: IT Support
Location: Centre of Logistics Training for Excellence (COLTE), Guna Complex, Teynampet, Chennai
Qualifications: Bachelor's degree or related field is preferred.
Job Summary:
We are seeking a proactive and detail-oriented IT Support Technician to provide technical assistance and ensure the smooth operation of our IT systems. This role is ideal for individuals with a passion for technology and problem-solving, offering a great opportunity to grow in the IT field.
Key Responsibilities:
Provide day-to-day technical support to employees for hardware and software issues.
Set up, configure, and maintain IT equipment, including workstations, laptops, and peripherals.
Assist with network support and troubleshoot remote access issues.
Ensure smooth operation of IT systems by managing updates, backups, and security measures.
Maintain IT documentation, including asset inventory and troubleshooting guides.
Requirements:
Bachelor’s degree in information technology or a related field (or equivalent experience).
0-1 year of experience in IT support or technical assistance.
Basic knowledge of Windows OS, Microsoft Office, and networking concepts.
Strong problem-solving skills with the ability to troubleshoot technical issues efficiently.
Excellent communication skills and the ability to assist non-technical users.