Job Summary:
The IT Technician is responsible for overseeing IT operations, providing advanced technical support, and ensuring the smooth functioning of hardware, software, and networks across the organization.
Supervise and guide IT technicians in daily tasks and troubleshooting.
Install, configure, and maintain IT infrastructure (servers, systems, CCTV Cameras, and networks).
Diagnose and resolve complex hardware, software, and network issues.
Ensure regular system updates, backups, and data protection.
Maintain IT asset inventory and manage software licenses.
Collaborate with management on IT planning and technology upgrades.
Document processes and provide training to staff on IT systems.