🔹 Job Title: IT sales Executive – US Shift (VICIdial Support)
🔹 Location: 2021, Doon Xpress Business Park, Dehradun
🔹 Shift Timing: 6:30 PM – 3:30 AM IST (US Time Zone)
🔹 Experience Required: 0 to 6 months (Internship/Training experience preferred)
🔹 Employment Type: Full-Time
🔹 Salary: ₹10,000 – ₹12,000 per month
We are hiring a proactive and technically skilled IT Executive to join our team during US shift hours. This role is ideal for candidates with 0 to 6 months of experience, preferably through internships or hands-on training. You will be responsible for supporting and maintaining our VICIdial system, resolving technical issues, and assisting with network and server maintenance.
Provide technical support during night shifts aligned to US operations
Monitor and troubleshoot VICIdial dialer systems and VoIP setups
Assist users with login, campaign, and connectivity-related issues
Perform basic Linux-based system maintenance and monitoring
Troubleshoot issues related to LAN/WAN, VoIP, and bandwidth
Maintain shift logs and report technical activities
Work closely with internal teams to ensure seamless IT operations
0 to 6 months of experience (internship, training, or project-based work)
Basic understanding of networking, IP addressing, and IT troubleshooting
Familiarity with Linux commands and server handling basics
Strong problem-solving and communication skills
Willingness to work night shifts (US hours)
Educational background in IT (B.Tech, BCA, MCA, or relevant diploma)
Exposure to VICIdial (preferred but not mandatory)
Certifications in Networking (CCNA), Linux, or VoIP are a plus