Job Opening for End User Support (Desktop support)
Location - Mumbai ( BKC/)
Qualification - Any Graduate
Experience 2 + Years relevant
Role and Responsibilies-
· VIP Support for end users and planned events
Good communication skill
Rotational shift
· Provide support and uptime for VIP / Event Location devices
· Ensure that VIP machines / Event location devices are proactively maintained
· Schedule periodic clinics with the VIP assistant to check and ensure that both primary and secondary machines are adequately functional
· Provide proactive checks on the systems to ensure the Primary and Loaner devices are at the ‘N’ or ‘N+1’ level operationally
· VIPs / Event Locations are always serviced by the same set of VIP support personnel so that continuity of service as well as a personalized touch is maintained for Gold users
· Excellent and effective communication skills
Requisite certifications in hardware and software platforms used by the target audience is preferr
Regards
Sarika Salekar
support.projects@aforeserve.co.in
8369858318