Responsibilities:-
1. Install, configure, and maintain computer systems, servers, and pharma-related software.
2. Provide IT support to staff for hardware, software, and networking issues.
3. Manage ERP, pharma-specific applications (LIMS, SAP, Track & Trace, etc.).
4. Ensure data security, system backups, and compliance with pharma IT guidelines.
5. Troubleshoot issues related to printers, scanners, and other IT assets.
6. Coordinate with vendors for IT equipment purchase and AMC.
7. Maintain IT inventory, access rights, and system documentation.