· Installing and configuring computer hardware, software, systems, networks, printers, and scanners
· Troubleshooting hardware and software issues and responding to user support requests.
· Installing and upgrading operating systems and computer software’s as per user requests.
· Troubleshooting networking and connection issues also camera connections.
· Monitoring and maintaining computer firewall, systems and networks.
· Responding in a timely manner to service issues and user support requests
· Track, Monitoring and maintaining hardware and software assets management of company
· Daily Monitoring and maintaining of the Firewall, NAS and the Servers (when required)
· Managing firewalls and user policies, computers, laptop, printers, CCTV, Internet, NAS stores, Wi-Fi Networks, biometrics machine and network
· Ensure security of data, network access and backup systems
· Coordination with Multiple Vendors like ISP, Desktop & Server Hardware Support, software support, Firewall Support and antivirus support
· Resolve all the IT related issues related to Hardware, Software, Networking, LAN/WAN.
· In-depth Knowledge of Operating Systems and familiarity with Hardware