We are looking for a skilled Resident Engineer to provide on-site support for IT hardware and data center operations. The role involves installation, troubleshooting, maintenance, and monitoring of hardware infrastructure while ensuring smooth day-to-day operations at the client’s location.
Serve as an on-site technical expert for data center and IT hardware operations.
Perform installation, configuration, and maintenance of servers, storage devices, networking equipment, and other IT hardware.
Monitor system performance, data center infrastructure, and respond to issues proactively.
Troubleshoot and resolve hardware and network-related problems.
Provide support for operating system and application installations (if required).
Ensure uptime and availability of IT infrastructure by implementing preventive measures.
Maintain detailed documentation of hardware assets, incidents, and maintenance activities.
Collaborate with vendor teams for hardware replacements, upgrades, and escalations.
Follow data center best practices for cabling, power management, and environmental controls.
Provide regular reports and updates to management on service delivery and performance.
Bachelor’s degree in Computer Science, IT, Electronics, or a related field.
Proven experience as a Resident Engineer, Data Center Engineer, or IT Hardware Specialist.
Strong knowledge of servers, storage systems, network devices, and IT hardware troubleshooting.
Familiarity with data center standards, cabling, and environmental monitoring.
Hands-on experience with hardware brands such as Dell, HP, Cisco, Lenovo, etc.
Knowledge of OS (Windows/Linux) and virtualization platforms is a plus.
Good understanding of network fundamentals (LAN/WAN, TCP/IP).
Strong analytical, communication, and customer service skills.