Installation and configuration: Set up and configure hardware (servers, workstations) and network devices like routers, switches, and firewalls.
Maintenance and upgrades: Perform regular maintenance, troubleshoot issues, and upgrade hardware and software to ensure optimal performance and reliability.
Network security: Implement and maintain security measures, including firewalls and data protection systems, to protect against threats and unauthorized access.
Monitoring and troubleshooting: Continuously monitor network performance and user issues, diagnosing and resolving problems to prevent downtime.
Technical support: Provide technical assistance and training to end-users and other IT staff.
Documentation: Create and maintain documentation for network configurations, procedures, and maintenance activities.
Collaboration: Work with other IT and engineering teams to design and implement new network solutions and improve existing systems.
Data management: Ensure data integrity by performing backups and implementing disaster recovery plans.
Necessary skills
Technical skills: A strong understanding of network infrastructure (LAN, WAN), hardware components, operating systems (Windows, macOS, etc.), and network security.
Problem-solving: The ability to diagnose and solve complex hardware and network issues quickly and effectively.
Communication: Clear and concise communication skills to explain technical issues to non-technical users.
Attention to detail: To manage configurations and troubleshoot problems without introducing new errors.