Here's a typical job description (JD) for a Desktop Support Engineer:
## Desktop Support Engineer Job Description
### Role Overview
A Desktop Support Engineer provides technical support and troubleshooting for desktop computers, laptops, and other end-user devices within an organization.
### Key Responsibilities
- Troubleshoot and resolve hardware, software, and connectivity issues on desktops and laptops.
- Provide support for operating systems, applications, and peripherals.
- Install, configure, and maintain desktop hardware and software.
- Respond to user inquiries and resolve issues in a timely manner.
- Document support requests and resolutions.
- Collaborate with other IT teams for complex issues.
### Required Skills
- Experience with Windows/macOS/Linux …