he Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department. They ensure that all guest rooms, public areas, and back-of-house areas are clean, well-maintained, and meet the established cleanliness standards. The supervisor also manages housekeeping staff, coordinates cleaning schedules, and handles any guest requests or complaints related to housekeeping.
Supervise housekeeping staff including room attendants, laundry personnel, and cleaners.
Assign daily duties and inspect work to ensure high standards of cleanliness.
Train new employees on cleaning procedures, safety guidelines, and customer service.
Monitor and maintain inventory of cleaning supplies and linens.
Report maintenance issues to the appropriate department.
Ensure compliance with health and safety regulations.
Respond to guest complaints or requests promptly and professionally.
Maintain housekeeping records, such as schedules, inspection reports, and staff attendance.
Conduct regular meetings with staff to review procedures and address concerns.
Collaborate with front office and maintenance departments for smooth operations