Core responsibilities
Staff management:
Assigning daily tasks, scheduling, training, and supervising housekeeping staff.
Quality control:
Inspecting rooms and work areas to ensure cleanliness meets established standards.
Inventory and supplies:
Monitoring stock levels of cleaning supplies and equipment, issuing supplies, and ensuring equipment is well-maintained.
Operations management:
Planning cleaning programs, addressing staff absences, and managing the budget for the department.
Guest relations:
Handling guest complaints and implementing solutions to improve service.
Required skills and qualifications
Strong leadership, communication, and organizational skills.
Experience in housekeeping or a related field, often required for the role.
Familiarity with cleaning standards, safety