Key Responsibilities
Supervision & Inspection:
Assign and inspect work to ensure cleanliness standards and safety protocols are met across the facility.
Staff Management:
Create staff schedules, provide training on cleaning procedures and equipment, and offer feedback to junior staff.
Inventory & Supplies:
Monitor and manage inventory of cleaning supplies, guest amenities, and linens, ensuring adequate stock and preventing waste.
Problem-Solving:
Address guest complaints, investigate issues with housekeeping services or equipment, and implement corrective actions for cleaning deficiencies.
Operational Efficiency:
Coordinate daily operations, make recommendations for service improvements, and manage department budgets and costs.
Compliance & Safety:
Ensure all housekeeping staff adhere to health, safety, and sanitation policies and procedures.
Essential Skills
Leadership & Team Management:
Strong ability to lead, motivate, and manage a team of housekeeping staff.
Communication:
Excellent communication skills to coordinate with staff, clients, and other departments and resolve issues effectively.
Attention to Detail:
Meticulous in inspecting work and identifying areas for improvement in cleanliness.
Problem-Solving:
Ability to quickly assess and resolve issues under pressure, especially during high-occupancy periods.
Organizational Skills:
Efficiently manage staff schedules, allocate tasks, and organize the department's workflow.
Salary is negotiable.